FAQ

Do you ship to my country?  

We offer WORLDWIDE SHIPPING at no extra cost.

How long does it take for an order to arrive?

Order processing time takes 1-2 business days before shipment. Deliveries can take up to 5 - 13 days. If you have any questions about our shipping times, please contact us and will be happy to help!

Can I change my shipping address after I place my order?

For change of shipping address after your order has been placed, please let us know ASAP so we can make the change. We cannot guarantee that the address will be updated in time before your item is shipped so please give us the information as soon as possible. We will do our best to accommodate you.

Why have I not received any order confirmation details?

Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process we send 2-3 emails, including an order conformation and a shipping notice.

Does MadeByTyme accept returns?

Yes! We offer a 30-day any reason returns policy, as well as free return shipping inside the EU.